Japanese Privacy Rights (APPI)

Disclosure or download of data (disclosure)

You may request disclosure of the personal information we hold about you, including your order history and account information.

• Request disclosure of data

Response period: We will respond without delay (within a reasonable period) after receiving your request.

Correction of registered information (correction, addition, or deletion)

If the personal information we hold about you is inaccurate, you may request that it be corrected, supplemented, or deleted (for example, an incorrect address or misspelled name).

• Edit your registered information

Restriction of use or deletion (restriction of use, etc.)

In certain cases, you may request restriction of the use of or deletion of your personal information, including deletion of your account.

• Request restriction of use / deletion

⚠️ Important: We may not be able to delete all information immediately for reasons such as tax and legal compliance, security, and fraud prevention.

Withdraw consent / Change privacy settings

You have the right to withdraw your consent to tracking technologies at any time, including consent to Shopify marketing. This applies to your future use of our store and stops data collection for optional purposes.

Privacy choices

Manage your privacy settings. Depending on where you live, you may have the right to opt out of the sale of your personal information, withdraw consent to tracking, or customize your Cookie settings.

• Update privacy settings

Contact us

For inquiries regarding the handling of personal information and the exercise of your rights, please contact us at the following address.

Email: dpo@holzkern.com

Address: Autokaderstraße 33/11 3, 1210 Wien , Austria

Where to submit complaints

If you are not satisfied with our response, you may consult the Personal Information Protection Commission (PPC) or file a complaint with an accredited personal information protection organization or similar body.