Privacy Center (LGPD)
If you are in Brazil, you have rights regarding your personal data under the General Data Protection Law (LGPD). Use the options below to exercise your rights.
Data access or download (Access)
You have the right to request a copy of the personal data we hold about you, including account details and order history. You may request this data in a structured, portable format.
Response time: We will respond to your request as soon as possible and, where applicable to the right of access, within 15 days, as provided by law.
Data correction (Rectification)
If you believe that the personal data we hold about you is incorrect, incomplete, or outdated, you may request its correction.
Data deletion (Erasure)
You may request the deletion of your personal data and the closure of your account.
⚠️ Important: We may retain certain information when required by law (for example, tax records) or for security and fraud prevention.
Your privacy choices
Manage your privacy choices. Depending on your location, you may have the right to opt out of the sale of your personal information, withdraw consent to tracking, or customize your cookie preferences.
Anonymization, blocking, or objection
You have the right to request the anonymization, blocking, or deletion of unnecessary or excessive data. You may also object to data processing under certain circumstances.
To exercise these rights, please contact us:
📧 dpo@holzkern.com
Contact information (Data Protection Officer)
For questions about your privacy rights, please contact our privacy officer (Data Protection Officer):
Email: dpo@holzkern.com
Address: Autokaderstraße 33/11 3, 1210 Wien , Austria
Right to lodge a complaint (ANPD)
If you believe that we have not addressed your request or concerns, you may file a petition with the Brazilian Data Protection Authority (ANPD).
